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"421 - 50 Users already logged in" - FTP Error
Our ftp is configured to 50 users at a time to log in. If you are receiving this error that means...
Views: 15
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406 Error
406 Error occurs for using banned phrases, spambot, spam toolbar, having hijacked BHO on IE, bad...
Views: 14
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500 Error (Internal Server Error)
As Charles Server uses suPHP instead of running php as apache module, thats why 500 error occurs...
Views: 15
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503 Error
503 error means you have used up the throttling capability given to you by the server AI...
Views: 17
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Big File uploading problem!
We have received some complaints in these days from our customers about FTP timing out while...
Views: 19
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Cant Access my site?
We receive lots of queries from our client saying that why I'm not being able to access my site....
Views: 15
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High CPU usage by VBSEO!
We have found many of our Vbulletin users faced the same problem, there is a significant load...
Views: 39
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Host-Tracker Error
Host-Tracker.com is a popular free uptime monitoring service. Unfortunately for having vulnerable...
Views: 14
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How to access a site temporarily without the Tide (~) sign?
As we have mod_userdir protection for a few servers, some of our clients may need to view the...
Views: 15
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How to change a php.ini value?
We use suPHP in all of our servers. This is the common reason why php_flag or php_value doesn't...
Views: 30
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How to correct custom php.ini for taking all the settings of the server?
The following article should employ how to change a value of php.ini through a custom php.ini...
Views: 15
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How to Register my private nameservers?
In last few days we have received numerous tickets saying, "private nameservers you have given...
Views: 16
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My primary cPanel quota is set to 1GB, why is that?
We create the main reseller account automatically after the payment, all the reseller is...
Views: 15
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Server Time
Our Server time is set to GMT +6, if you need to change the server time, use php time fuction to...
Views: 17
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Slow Access to http
Sometimes server faces lots of spikes in the performance for attacks, peak hour loads and network...
Views: 12
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Why can't i view my site immediately after adding the domain?
We have added a new feature on the server to reduce the load affects at the time of creating...
Views: 12
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Why do I receive timeout while pinging the server?
Charles Server always tries to ensure the best security hardened server. One of the common attack...
Views: 13
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Why does my custom Status script says MySQL Down?
We have heard this in many places from our clients saying, custom status scripts (like status2k)...
Views: 11
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Why full backup is disabled?
cPanel Full backup isn't really a nice choice to backing up data. It will create a high load on...
Views: 13
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